Legal

Privacy Policy

Prospects and Clients

Overview

Mr Flyer Ltd is committed to protecting your right to privacy as a user of our services. It is our policy to respect the privacy of private communication. The information you provide to us will be held on our password protected cloud applications, which are GDPR compliant and listed below.

We collect information about our users in order to help us continually improve the service we offer and so that we can enter into commercial arrangements, including but not limited to our Product Development, Marketing and Consultancy Services. Mr Flyer Ltd will always adhere to the UK Data Protection Legislation. This Privacy Policy only relates to the services provided by Mr Flyer Ltd and does not extend to your use of the Internet outside of the Mr Flyer Ltd website.

Our Policy

We will not gather or hold personal information about you unless you have given your express permission for us to do so. By making an enquiry (either via phone, email or online) or placing an order, you will consent to the use of such personal information.

Any personal information held or processed will be kept up-to-date and will be destroyed/deleted as soon as the reason for its collection or processing has lapsed. No personal data about customers will be passed to any third party, except to offer you the opportunity to purchase from us, to fulfil the delivery of Products to you, and as is necessary to process credit or debit card payments. Your privacy and confidence will be respected at all times.

What information is collected about you, why we request it, and how is it used?

We collect your data through our website on contact forms including the secret strategies download or via phone or email when an enquiry is made. When you enquire with us we may request your full name, business name, phone, email, address, company number, target demographic and type of business. At the point of placing an order we will also request details of the method by which you intend to pay for the Products.

We collect your data so we can communicate with you to help with your enquiry and process an order. It also means we can stay in touch with you for subsequent campaigns and can communicate our related products and services, which may be beneficial to you where you have indicated that this is acceptable. Finally, we may check your details with fraud prevention agencies. If you provide false or inaccurate information and we suspect fraud, we will record this.

We use your e-mail address to send you notification of the status of the order. We will contact you by e-mail or by telephone if any problems occur regarding delivery of the products to you or service(s) we carry out for you. This information may be provided to third party service providers for the purpose of processing your offer to purchase the Products.

We will never share your data without explicit consent.

The only time it may be necessary is if you wish to speak directly with one of our suppliers, or if a contact (business or personal) is interested in using your product or service. We would always ask for your consent before sharing your data.

By giving us your information, you give us consent to contact you for sales enquiries, payments and marketing through posted items (usually letters and flyers, may also include marketing or referral gifts and greetings cards) phone calls and emails, which include automated follow up emails, and non-automated emails. This will be done either through Mailchimp or sent directly from our Google Mail business accounts.

Your data, in the form of the material you print with us (typically a flyer), may be used by us for marketing purposes. This will include posting images of your artwork, using your flyers as samples for prospects and clients and attaching your flyer to our flyer walls in the boardroom.

We do not monitor your use of the Internet but we may use cookie technology to monitor your use of Mr Flyer Ltd services. This information is not stored alongside your personal data and will only be used on an anonymous, aggregated basis.

We will store your data on our password protected cloud applications, which include: Google Drive, Zoho, Clearbooks, October CMS, Docusign, Go:Cardless, LiveChat and Mailchimp.

Your Rights

You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data. You can also exercise the right at any time by using the 'unsubscribe' link at the bottom of the emails, or by contacting us at info@mrflyer.co.uk.

Our site and emails may, from time to time, contain links to and from other websites in our networks, from partners and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

On receiving your written request, we will (within 40 days of such a request being received by us) supply to you details of the personal information which we hold about you. You must explain to us clearly the information you require to be supplied: we are not obliged to supply to you information which is not specifically requested by you. You should note that, under certain circumstances, we will not be obliged to disclose the requested information to you, in which case we will explain to you the reasons for our refusal.

Consent

By making an offer to purchase Products you consent to the information you provide to us being processed for any of the above purposes. By using the Mr Flyer Ltd website (whether listed here or not), you signify your assent to Mr Flyer Ltd Privacy Policy.

Contact Details

If you have any queries about this Privacy Policy, or any other aspect of our website, or you have a complaint, please email us at info@mrflyer.co.uk. We aim to keep the personal data we hold about you accurate and up to date. If you tell us that we are holding any inaccurate Personal Data about you, we will delete it or correct it promptly.

Changes to the Privacy Policy

Any changes we may make to our Privacy Policy will be posted on this page and, where appropriate, notified to you by email.

Applicants and Employees

Privacy notice – job applicants

We process personal data relating to those who apply for job vacancies with us or who send speculative job applications to us. We do this for employment purposes, to assist us in the selection of candidates for employment, and to assist in the running of the business. The personal data may include identifiers such as name, date of birth, personal characteristics such as gender, qualifications and previous employment history.

We will not share any identifiable information about you with third parties without your consent unless the law allows or requires us to do so. The personal data provided during an application process will be retained for a period of at least six months or, if required by law, for as long as is required.

This privacy notice does not form part of an employment offer or contract between us. If we make an employment offer to you, we will provide further information about our handling of your personal information in an employment context separately.

If you would like to find out more about our data retention policy and how we use your personal data, you want to see a copy of the information about you that we hold or have any questions or issues regarding data protection, please email us with the Subject “Data Protection Request”.

Employee data – policy on retention periods

Our aim is to retain employee data for no longer than is necessary for the purposes for which the personal data is processed and the table below shows the retention periods for the employee data that we may hold.

Some personal data is retained for employment purposes, to assist in the running of the business and/or to enable individuals to be paid, in which case we generally follow the ‘recommended’ retention period. Some personal data is retained for statutory purposes, in which case we follow the ‘statutory’ retention period.

Record Retention period
Accident books, accident records, accident reports Three years from the date of the last entry (or, if the accident involves a child/ young adult, then until that person reaches age 21). Statutory.
Accounting records Three years for private companies, six years for public limited companies. Statutory.
Actuarial valuation reports Permanently. Recommended.
Application forms and interview notes (for unsuccessful candidates) Six months. Recommended.
Assessments under health and safety regulations and records of consultations with safety representatives and committees Permanently. Recommended.
Control of Substances Hazardous to Health Regulations (COSHH) records of tests and examinations of control systems and protective equipment Five years from the date on which the tests were carried out. Statutory.
DBS, PVG, AccessNI certificates/copies Six months. Recommended.
DBS certificate information required by CQC Three years or until superseded if less. Recommended.
Driving licence, vehicle insurance, MOT certificate details One year after expiry unless renewed. Recommended.
Expatriate records and other records relating to foreign employees (e.g. visa, work permits, etc. Six years after employment ceases. Recommended.
Income tax and NI returns, income tax records and correspondence with HMRC Not less than three years after the end of the financial year to which they relate. Statutory.
Inland Revenue/HMRC approvals Permanently. Recommended.
Medical records and details of biological tests under the Control of Lead at Work Regulations 40 years from the date of the last entry. Statutory.
Medical records as specified by the Control of Substances Hazardous to Health Regulations (COSHH) 40 years from the date of the last entry (medical records); four years from the date of issue (medical examination certificates). Statutory.
Medical records under the Ionising Radiations Regulations 1999 Until the person reaches 75 years of age, but in any event for at least 50 years. Statutory.
National minimum wage records Three years after the end of the pay reference period following the one that the records cover. Statutory.
Parental leave records Five years from birth/adoption of the child or 18 years if the child receives a disability living allowance. Recommended.
Pension scheme investment policies 12 years from the ending of any benefit payable under the policy. Recommended.
Pension scheme money purchase details Six years after transfer or value taken. Recommended.
Pensioners’ records 12 years after benefit ceases. Recommended.
Personnel files and training records (including disciplinary records and working time records) Six years after employment ceases. Recommended.
Records relating to children and young adults Until the child/young adult reaches age 21. Statutory.
Redundancy details, calculations of payments, refunds, notification to the Secretary of State Six years from the date of redundancy. Recommended.
Retirement Benefits Schemes – records of notifiable events, for example, relating to incapacity Six years from the end of the scheme year in which the event took place. Statutory.
Security Industry Authority (SIA) licence details One year after expiry unless renewed. Recommended.
Senior executives’ records (that is, those on a senior management team or their equivalents) Permanently. Recommended.
SMP, SAP, SSPP records, calculations, certificates (Mat B1s) or other medical evidence, notifications, declarations and notices Three years after the end of the tax year in which the leave period ends. Statutory.
Statutory Sick Pay records, calculations, certificates, self-certificates Six years after the employment ceases. Recommended.
Time cards Two years after audit. Recommended.
Trade union agreements 10 years after ceasing to be effective. Recommended.
Trust deeds and rules Permanently. Recommended.
Trustees’ minute books Permanently. Recommended.
Wage/salary records (also overtime, bonuses, expenses) Six years. Statutory.
Working time records Two years from date on which they were made. Statutory.
Works Council minutes Permanently. Recommended.

What our customers say

It’s the first time I have used Mr Flyer and to have achieved 50 new valuations from our first leaflet drop of 5,000 was beyond our expectations. Thanks Guys.

Paul Bottomley, Whitegates Estate Agents

Mr Flyer was a refreshing change from the other distributors we spoke to regarding a large leaflet drop we have recently undertaken. We were pleased with the honest and professional approach and realistic delivery timescale given to us...We won’t be going anywhere else for our next leaflet drop and would definitely recommend Mr Flyer to anyone looking for a reliable and well managed distribution.

Phil Lynes, Motor Marque

Mr Flyer provides a personalised and tailored service which we feel is unrivalled. We feel that Mr Flyer is committed to providing excellent customer service and has a willingness to promptly deal with any queries and requests. They have a fantastic hardworking team who are fully trained which reassures us that our business cards and flyers are distributed and delivered in a professional manner which benefits our company. The business this service has generated for us can only go one way and that is UP!!!! We would not hesitate to recommend Mr Flyer to anyone who is looking for a flyer distributor.

Heather Whitehead, William H Brown

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